FAQ
- What is ecmmoney.com ?
- Who can be an ecmmoney.com client?
- How do I become an ecmmoney.com client?
- If I am a Malaysian resident working abroad, can I still become an ecmmoney.com client?
- If I am not a Malaysian or a non-resident, can I still become an ecmmoney.com client?
- What trading limits will ecmmoney.com offer?
- Can I open both Cash Upfront and Collateralised account?
- How do I trade odd lots share?
- What are the charges for odd lot trading?
- How do I trade using ecmmoney.com ?
- How do I top up my ecmmoney.com account?
- Can I top up my ecmmoney.com account using a foreign currency?
- Does my ecmmoney.com account in interest?
- How do I withdraw funds from my ecmmoney.com account?
- Is there a minimum amount to be maintained in any ecmmoney.com account?
- Will I be given official trading records and documentation?
- What do I do if I forget my password?
- What do I do if I need help on ecmmoney.com ?
What is ecmmoney.com ?
ecmmoney.com is an online trading website that enables you to buy and sell Bursa Malaysia shares on the website without engaging the services of a remisier.
Who can be an ecmmoney.com client?
Anyone who is above 18 years of age, and who is not an existing client of ECM Libra Investment Bank Bhd.
Please refer to the Terms & Conditions in our Account Opening Form (348.77 KB) for further application approval conditions.
How do I become an ecmmoney.com client?
Just follow our simple step-by-step guide over here and you’re done. It’s that easy!
If I am a Malaysian resident working abroad, can I still become an ecmmoney.com client?
Yes, you are definitely welcome to become an ecmmoney.com client.
Please refer to the Terms & Conditions in our Account Opening Form (348.77 KB). For further application approval, please submit 2 photocopies of NRIC witnessed by your employer’s Human Resource Department. If you are self-employed, please get your business partner or banker to certify your account opening documents. You are required to state the name and address of the person who certifies your documents. Please state clearly your email, current correspondence address, contact number and bank information in your application.
If I am not a Malaysian or a non-resident, can I still become an ecmmoney.com client?
Yes, you are definitely welcome to become an ecmmoney.com client.
Please refer to the Terms & Conditions in our Account Opening Form (348.77 KB). For further application approval conditions, you will need to submit 2 photocopies of your passport along with a recent copy of your utility bill (less than 3 months) witnessed by lawyer/Bank officer/immediate superior and provide the witness’s full name (as per passport), identification number (or equivalent) and full address.
What trading limits will ecmmoney.com offer?
Cash Upfront Account
The trading limit will be based on the funds that are available in your ecmmoney.com account.
Collateralised Account
The trading limit will be based on 2x your cash collateral and 1x your share collateral
Can I open both Cash Upfront and Collateralised account?
Yes, you can open both accounts but with separate CDS accounts.
How do I trade odd lots share?
You could place orders via Odd Lots Trades sub menu under the Trading menu
What are the charges for odd lot trading?
Please refer to the Fees & Charges Document
How do I carry out my transactions on ecmmoney.com ? Or How do I trade using ecmmoney.com ?
A comprehensive User Guide is available under the Services menu when you are logged in.
How do I top up my ecmmoney.com account?
Top ups can be done either by cash or cheque payments to the banks stated below. Cheque payments are to be made payable to “ECM Libra Investment Bank Berhad”.
Please note that top-ups by cheque will have to be cleared and credited to your account before being considered as available funds.
Only cash payments made at ECM Libra payment counters will be credited immediately into your ecmmoney.com account.
Top Ups can be made to the following ecmmoney.com collection accounts:-
CIMB Account number: 1414-0032894-05-6
Menara Olympia
Jalan Raja Chulan
Kuala Lumpur
Maybank Account Number: 5-14356-7-1033-1
Ground Floor, Wisma Genting
Jalan Sultan Ismail
50250 Kuala Lumpur
Can I top up my ecmmoney.com account using a foreign currency?
You may give instruction to the bank and convert the base currency into Ringgit Malaysia, and then bank-in into ecmmoney.com collection account as stated above.
Does my ecmmoney.com account earn interest?
Your ecmmoney.com account has to have a minimum available balance of RM1,000.00 at the end of the trading day in order for your account to earn interest. Interest will be calculated on a daily basis and credited directly to your ecmmoney.com account at the end of every month.
The present interest rate is based on the money market rate minus 0.5%. This rate may be subject to change from time to time.
How do I withdraw funds from my ecmmoney.com account?
Withdrawal of funds from your ecmmoney.com account can be done through the Withdrawal screen available under the ePayment menu. Please note that a minimum withdrawal of RM100 is required.
Is there a minimum amount to be maintained in any ecmmoney.com account?
Yes. A minimum amount of RM100 is required to be maintained in your ecmmoney.com Account
Will I be given official trading records and documentation?
For every trade softcopy contract statement will be available in ecmmoney.com under eStatement menu on the next trading day. Monthly statements will be generated at the end of every month detailing your transactions and your account balance. These statements will be available on ecmmoney.com under statement menu.
What do I do if I forget my password?
You can use the Forgot Password / UserID link via the login page to retrieve your password.
What do I do if I need help on ecmmoney.com ?
Just go to our Contact Us section, or give a call to our helpdesk (03) 2178 1688, and we will be happy to assist you.
